Whether you need to ask about a payment, report a lost card, dispute a charge, or resolve a login issue with MyKohlscard.com, Kohl’s offers multiple contact numbers and resources to help you.
This guide will provide all the essential phone numbers for Kohl’s Credit Card customer service, explain when to use them, and offer tips for faster and more efficient support.
☎️ Primary Kohl’s Credit Card Customer Service Phone Number
The main customer service phone number for Kohl’s Credit Card holders is:
📞 1-855-564-5748
(Available 24/7 for automated account access)
This toll-free number is your go-to resource for:
- Checking your account balance
- Making a payment by phone
- Reviewing recent transactions
- Updating account information
- Asking about credit limits and fees
For general questions and account help, follow the voice prompts to speak with a live representative during business hours.
🧾 Payment & Billing Support
If you need help with payments, billing errors, or to stop a scheduled AutoPay, call:
📞 1-855-564-5748 and choose the billing/payment option from the menu.
You can also make payments automatically using your phone’s keypad without waiting to speak to a representative.
Mailing Address for Payments:
Kohl’s Payment Center
P.O. Box 60043
City of Industry, CA 91716
Always include your account number on checks or money orders to avoid delays.
🔒 Report Lost or Stolen Kohl’s Credit Card
If your card is lost, stolen, or you suspect fraud, report it immediately:
📞 1-855-564-5748 (24/7)
Choose the “lost or stolen card” option, and you’ll be connected to an agent trained to freeze your account and issue a replacement card.
💬 Kohl’s Customer Service (General Store Support)
If your issue is not related to your credit card specifically—such as an online order or in-store purchase—contact:
📞 1-855-564-5705
Monday to Saturday: 7 a.m. – 9 p.m. (CT)
Sunday: 9 a.m. – 6 p.m. (CT)
This number is best for:
- Order status and returns
- Price adjustments
- Kohl’s Rewards and promotions
🧑💼 Best Practices for Calling Kohl’s Credit Card Support
To get the most from your customer service call:
- Have your card number ready (or SSN if card is lost)
- Know your billing address and recent transactions for verification
- Call during off-peak hours (early morning or late evening) to avoid long waits
- Write down names and confirmation numbers during the call
🌐 Other Ways to Contact Kohl’s Card Services
Besides phone support, Kohl’s credit card offers a few alternative options:
💻 Online Chat (for general support)
Visit www.kohls.com and click “Chat” at the bottom of the page.
📧 Email (for non-urgent requests)
Log in to your MyKohlscard.com account to send a secure message via the Contact Us section.
📱 Kohl’s Mobile App
Manage your account, view balances, and contact support through the Kohl’s app, available on iOS and Android.
Some Other Important Toll Free Numbers for Cardholders
The mykohlscard customer representative will assist from Monday to Saturday, 7 AM to 9 PM. On Sundays, users can contact them from 10 AM to 8 PM.
| Kohls Credit Card Charge Account customer service phone number | 1-855-564-5748 |
| Kohls customer service phone number | 1-855-564-5705 |
| Yes2You Rewards customer service phone number | 1-855-564-5751 |
| Kohls gift cards customer service phone number | 1-855-564-5748 |
| Kohls phone number for gift cards purchased online | 1-866-887-8884 |
| Kohls corporate gift card number phone | 1-800-653-1774 |
| Kohls Cares fundraising card program phone | 800-653-1774 |
| Kohls corporate headquarters phone number | 1-262-703-7000 |
| Kohls human resources phone number | 1-262-703-7000 |
| Kohls Investor Relations phone number | 1-262-703-1440 |
References
- www.mykohlscard.com
- https://credit.kohls.com/eCustService/
- Website: Contact Us (kohls.com)